Jessica Villanueva – TAC
The Terminal Agency Coordinator (TAC) is an individual
designated by the Director of the Lea County Communication Authority to serve
as a liaison between the agency and State.
The TAC assumes the responsibility of ensuring compliance
with State and NCIC policies and regulations as well as displaying knowledge
about the telecommunications system and the general operation of the terminal
Duties and responsibilities include being the day-to-day
contact person between terminal agency and the State. The TAC is also the first contact that the
terminal operator(s) of the Lea County Communication Authority should have when
experiencing problems with the equipment, transactions or when there is a
question concerning NCIC, NLETS and NMLETS matters.
The TAC also unifies agency responsibility for System user
discipline and serves as the CSO’s contact point for addressing routine and
non-routine NCIC, NLETS and NMLETS matters and any other matters concerning system
use that may arise. The TAC is
responsible for monitoring system use, enforcing system discipline, and
assuring the NCIC, NLETS and NMLETS operating procedures are followed by the
agency and those agencies for whom they are responsible for (non-terminal
Currently The Lea County Communication Authority holds user
agreements with The Hobbs Police Department, Lea County Sheriff’s Department,
Lea County Detention Center, Lea County Drug Task Force, New Mexico Game and
Fish, New Mexico Livestock, U.S. Marshall’s, and the Bureau of Land Management.
In addition, the TAC is responsible for overseeing the
validation of NCIC records, quality control, training and certification of
operators, record maintenance, terminal security officer. The TAC ensures that agency administrator and
all affected personnel are familiar with all procedures, policies and
requirements outlined in the NMLETS User Agreements, NCIC and NMLETS Operating
Manuals. The Lea County Communication
Authority is committed to excellence therefore each employee is audited each
month on NCIC system use ensuring all employees are following the guidelines of
The TAC also keeps their agency administrator apprised of
all current and future matters or problems regarding NCIC/NMLETS, as well as
informing the DPS/CSO of any/all violations or potential problems.
The TAC is responsible for setting up new users in the NCIC
system by submitting User Authorization forms to the DPS. NCIC Certification
for new employees must be completed in the first 6 months of employment, after
the first certification is completed all operators will complete an NCIC and
Security Awareness re-certification test biennially from the date of their
It is the responsibility of the Agency Administrator,
through the TAC, to investigate and report to the DPS/CSO any cases or
potential cases of system misuse immediately.
If there is any question regarding misuse/illegal use of information,
the TAC or Agency Administrator should be contacted immediately.