Home > Departments > Law & Safety > Lea County Communication Authority

Lea County Communication Authority

Please Take the LCCA Customer Satisfaction Survey

Click here to take our Survey
Angela R Martinez, Director

Angela R Martinez, Director

3720 College Lane - Hobbs, NM 88242 - BUSINESS: 575-397-9265 - FAX: 575-397-9249
of

PROTECTING LEA COUNTY’S CHILDREN

LCCA PROTECTING LEA COUNTY’S CHILDREN

Public Safety Notification Services

Code Red Community Notification Signup
Code Red Mobile Alert Application
Lea County Communication Authority is Fully Accredited

Lea County Communication Authority is Fully Accredited

LCCA earns 2015 NACo National Achievement Award.

The Lea County Communication Authority (LCCA) has been recognized by multiple state and national awards for their achievements with innovative improvements for public safety with the recent consolidation of communications for all first responders.

On June 5, 2015, the National Association of Counties (NACo) granted Lea County a 2015 NACo Achievement Award for its program titled “Lea County Communication Authority” in the category of Criminal Justice and Public Safety. NACo sent congratulations to everyone involved who developed this innovative program.
of
1 of 3
of
ABOUT US

Mission Statement: We, the employees of the Lea County Communication Authority, are committed to providing quality service to all public safety agencies, enabling these agencies to perform their duties effectively and efficiently; and to provide requested services to citizens and other departments in a courteous, helpful and timely manner, while maintaining a high standard of professionalism.
There are a total of 28 dispatchers employed with Lea County Communication Authority. We answer 911 calls for all of Lea County which includes Hobbs, Lovington, Eunice, Jal and Tatum. We also have the capability to dispatch emergency and non-emergency agencies to all parts of Lea County.
LCCA is loyal and courteous to all citizens of Lea County while maintaining a commitment to customer service and providing assurances that the community’s emergency services and communication needs are met, now and in the future.

Agencies we currently support: Lea County Sheriff, Hobbs Police Department, Hobbs Fire Department, Knowles Fire Department, Maljamar Fire Department and Monument Fire Department.

National Read Across America Day

1 of 3
of
LCCA’s TAC/Accreditation Manager Jessica Villanueva read to the Elementary Kids at College Lane.

Educating Lea County's Children about 911

1 of 2
of
The Lea County Communication Authority TAC/Accreditation Manager Jessica Villanueva participated in educating Lea County’s children about 911 operations at their summer camp with the Hobbs Fire Department.

Jessica not only educated the children about the 911 call center and its function but also informed them about their own personal safety around strangers. Prizes and backpacks filled with information and goodies were provided to the students on this fun filled day!
FREQUENTLY ASKED QUESTIONS
Dispatchers are trained to ask questions. It’s what we do! We attempt to get as much information as possible, as fast as possible, so responding units will be properly prepared and fully versed of the situation before they arrive!
For police / deputy related calls we need certain vital information from the reporting party: Address; reporting party's name; reporting party's phone number; nature of call; weapons involved; alcohol and / or drug use; description of assailant’s clothing, ethnicity, sex and assailant's current location. We will need to know if the assailant has left or is leaving the scene; if they are on foot or in a vehicle; if in a vehicle, a detailed description of the vehicle the assailant fled in including color, make and model (example: A Red Ford F150) and the license plate on the vehicle.
For ambulance calls we need certain critical information from the reporting party: Address of the incident; the reporting party's phone number; the age of patient and the chief complaint of the patient. The dispatcher will then begin to ask a series of critical questions that follow strict protocols required to assess the patients status. This is done so that ambulance personnel can bring all the necessary equipment to better assist their patients. Dispatching is a team effort! Most don’t realize that while the dispatcher is on the phone asking you all those questions, there is another dispatcher dispatching the emergency units to your location fully equipped with all the materials to help the patient in need.The faster you answer the questions the faster help will arrive and the better prepared they will be to assist you during the crises at hand!
of
911 WELFARE CHECKS
911 calls originate from all kinds of systems. Lea County Communication Authority supports all forms of 911 calls; including: Land lines (home or business), 911 calls originating from wireless devices (active or deactivated cellphones as long as they are still able to take a charge) and even VOIP calls originating from the Internet. LCCA often receives calls from people who call 911 but hang up before speaking to a Dispatcher. This can be because of a miss-dial or even people that are abusing the use of 911. Please remember, abuse of 911 is a High Court Misdemeanor that carries a $1000 fine and possible jail time. It is LCCA's policy to conduct welfare checks and call the number back and try to make contact. This is done for a number of public safety reasons and it is extremely important that if you do mistakenly call 911 you stay on the line and talk with a Dispatcher before hanging up. Remember, 911 Dispatchers do not know what is happening on the other end of the line and have to assume it is an emergency unless the caller confirms otherwise. To ensure the safety of the citizens of Lea County, if no contact is made when a Dispatcher calls back LCCA will often send a law enforcement officer to make sure the caller is not in a dangerous situation where they cannot communicate or are unable to speak. These 911 welfare checks are an important part of the centers commitment to the Public Safety of the citizens of Lea County.
of
MONITORING OF PARK CAMERAS
*WASHINGTON PARK
*DEL NORTE PARK
*CITY PARK
*HEIZER PARK
*CHARLIE BROWN PARK
All parks within Lea County have a main camera that pans at all times. Then there are other cameras that are stationary offering complete coverage of park activity for better public safety. Lea County Communication Authority monitors all the park cameras from within Dispatch for any illegal activity. In addition to these public safety cameras, all of the parks also have a gunshot recognition system. These cameras are designed to recognize the sound of any firearm. If a gunshot is detected, these cameras instantly zoom in on the shooter so dispatch can get a description of the shooter and pass that information on to law enforcement. Also, dispatch will be able to give the responding officers a location of any victim(s).
of
FREQUENTLY NEEDED PHONE NUMBERS & HOURS OF OPERATION:
CITY OF HOBBS:
ANIMAL CONTROL: (575)397-9323 Tues-Fri 8:00 AM – 5:00 PM Closed Monday
CITY JAIL: (575)397-9247
HOBBS POLICE DEPARTMENT:
Records: (575)397-9262 Mon-Fri 8:00 AM – 5:00 PM
Evidence: (575)397-9255 Mon-Fri 8:00 AM – 5:00 PM
Detectives: (575)397-9275 Mon-Fri 8:00 AM – 5:00 PM
LEA COUNTY OFFICES:
LEA COUNTY DETENTION CENTER: (575)396-8694
LEA COUNTY SHERIFF'S DEPARTMENT: (575)396-3611
Records: (575)396-8292, 8293, 8294 Mon-Fri 8:00 AM – 5:00 PM
Evidence: (575)396-8297 Mon-Fri 8:00 AM – 5:00 PM
Civil: (575)396-8296 Mon-Fri 8:00 AM – 5:00 PM
of
of
Back to
Top
< Back
X