LCCA Satisfaction Survey

NOTE: Information collected on these forms is NOT for requesting emergency or non-emergency services. Police, Fire and/or Emergency Medical Services will not be dispatched as a result of information collected here. If you are having an emergency please call 911.

Required Information for Survey

First Name

Last Name

Email Address

May we contact you for additional information if needed? *

Yes
No

If you are OK with us contacting you for further information, please fill out the information below so we will be able to contact you if necessary.

Thank You!

Optional Contact Information

First Name

Last Name

Address Line 1

Address Line 2

City

State

Postal Code

Phone Number

Lea County Communication Authority Satisfaction Survey

LCCA cares about providing excellent and courteous public service to everyone. We would like to know if we are succeeding and how we can do better. Please take a moment to complete this short survey.

__________________________________

Questions marked with an * are required.

__________________________________

Did you call from a Cellular phone? *

Yes
No

Response time of answering the phone *

Courtesy of staff *

Knowledge of staff assisting you *

Helpfulness of information *

Responsive to your needs *

Overall satisfaction *

Communicated to you what to expect next *

If you answered FAIR or POOR to any of these questions, what was unsatisfactory about the service:

In order to improve our service to you, we would appreciate your comments and suggestions:

If you would like to recognize an employee who provided excellent service, please give us their name

Lea County Communication Authority and it's staff would like to thank you for taking the time to give us vital feedback on your experience with our service.

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